Nick Russell often gets mail not meant for him:
Dear Irish Rail
The toilets on the Arrow trains don’t have rims and the bowls don’t empty when you flush. So when the train jerks, you get covered in piss from your knees down.
You might let board of directors know that I will be taking photos of the disgusting situation and sending them to The Sun newspaper if they don’t resolve the issue.
The directors of the company can expect to have their images posted beside lumps of shite on the tracks at Heuston and piss soaked passengers.